Returns & Exchanges
At MagBak, we stand behind our products with a 30-day satisfaction guarantee, ensuring your electronic accessories meet the highest standards of performance and protection. If you are not completely satisfied with your purchase, we offer a streamlined process for returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Shipping Label
Once your request is approved, we will provide a prepaid shipping label via email to ensure your gear is tracked and protected during transit.
Package Your Gear
Place the items in their original packaging, including all MagBak mounts and accessories, to ensure eligibility for a full refund.
Receive Your Refund
Once our warehouse inspects the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing