Frequently Asked Questions
Everything you need to know about our premium minimalist accessories.
What makes MagBak products unique in the electronics market?
MagBak specializes in thin, minimalist designs that integrate powerful industrial-grade magnets, allowing you to mount your devices securely to any metal surface while maintaining full compatibility with wireless charging.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by destination but generally takes 7-14 business days depending on customs processing.
Will the magnets in the case damage my credit cards or phone?
No. Our cases are specifically engineered with shielding to ensure that the magnets do not interfere with your phone's internal components, GPS, or modern credit cards with EMV chips.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do your cases support MagSafe accessories?
Yes, all MagBak cases are fully compatible with MagSafe chargers and accessories, often providing an even stronger magnetic connection than standard cases.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.